Professional History

Work Experience

9+ years building products in payments, fintech, and enterprise systems. Focused on high-performance infrastructure and user-centric design.

2023 - Present
Autopay WorldSopot, Poland
Active_Role

Product Manager

Impact: 9 markets live, 31 in pipeline
  • [01]Own vision, strategy, and execution for B2C mobile and B2B web payments and mobility products across Europe and LATAM
  • [02]Built cross-functional product team (UX, B2B/Partners PM, Product Ops, Product Support) with clear ownership culture
  • [03]Expanded to 9 live markets, preparing for 31 — localisation of payments, compliance, tax rules and customer journeys
  • [04]Collaborate with Uber, Mercedes-Benz, Shell, Santander, Volkswagen, PayPal, Adyen, Blik and local PSPs
  • [05]Actively use AI in product work — documentation, decision support, data analysis, customer journey optimization, chatbots
2025 - Present
Mind the ProductGdańsk, Poland
Active_Role

ProductTank 3City Organiser

Impact: Community building
  • [01]Organising local product management community events
  • [02]Building connections between product professionals in the Tricity area
2016 - 2023
POSTDATA S.A. (Polish Post Group)Gdańsk, Poland

Product Manager → UX Designer → Graphic Designer

Impact: 6+ years of progressive growth
  • [01]Product Manager (2020-2023): Led development of accounting-billing systems for Poczta Polska, AML compliance systems, and KSeF (National e-Invoice System)
  • [02]Participated in design, testing and deployment of customer service systems in postal branches
  • [03]Product Development Specialist (2018-2020): Coordinated releases and technology upgrades for billing systems
  • [04]UX Designer (2017-2018): User research, prototyping, interaction design for enterprise systems
  • [05]Championed product thinking and organized cross-functional teams around products with full delivery capabilities
2017 - 2023
wyGRAmy.coGdańsk, Poland

Trainer & Co-founder

Impact: Training, speaking & consulting
  • [01]Designed and conducted trainings: Kanban, Scrum, Design Thinking, User Experience
  • [02]Spoke at conferences: AgileByExample, PMI New Trends in Project Management, PMFair Brussels
  • [03]Helped organizations implement product thinking and organize teams around products with full cross-functional capabilities
2013 - 2018
SayOh! AgencyGdańsk, Poland

Creative Manager

Impact: Agency experience
  • [01]Led creative projects for agency clients
  • [02]Managed marketing, sales and business development
Academic_Foundation

Education

Bachelor's Degree in Project Management

WSB Merito University Gdańsk

2020 - 2023

Completed while working full-time as Product Manager

Technical_Validation

Certifications

  • UX-PM Level 2 – UXalliance
  • PSPO – Professional Scrum Product Owner
Expertise

Skills & Competencies

A comprehensive overview of my technical skills, strategic frameworks, and industry knowledge.

product

Product Strategy
Roadmap Planning
Prioritization
User Research
A/B Testing
Stakeholder Management
AI in Product Work

design

UX Design
Wireframing
Prototyping
User Flows
Graphic Design
Service Design

Execution & Delivery

End-to-End Delivery
Cross-functional Leadership
Agile/Scrum/Kanban
Team Building
Process Optimization
Compliance & Localisation

domain

Payments & Mobility
Enterprise Billing Systems
Compliance (AML, KSeF)
B2B & B2C Products
Multi-market Expansion

Tools & Methods

The stack I use daily for product discovery, design, delivery, and decision-making.

Analytics & Data

Mixpanel
GA4
Power BI
Synerise
Excel

Design & Prototyping

Figma
Miro
Balsamiq

Product Management

Jira
Confluence
Notion

Methods & Frameworks

Design Thinking
Service Blueprint
Opportunity Solution Tree
Value Proposition Canvas
A/B Testing
User Interviews

Delivery Frameworks

Scrum
Kanban
PRINCE2

Technical Skills

SQL
API Design
UML
Flow Diagrams
System Integration

Key Initiatives

Strategic projects with measurable impact on business and users.

Europe & LATAM Expansion

Expanded payments and mobility products to 9 live markets, preparing for 31. Localisation of payment methods, compliance, tax rules and customer journeys.

9 markets live
31 in pipeline
Multi-region compliance
Biometric Payments

Supported innovative biometric payment initiatives including palm-scan technology for frictionless transactions.

Biometric auth
Mobile-first
Innovation pilot
AI in Product Work

Implemented AI tools for documentation, decision support, data analysis, customer journey optimization, and chatbots for user communication.

Documentation automation
Data analysis
Chatbot implementation
Enterprise Partnerships

Built and maintained partnerships with global brands for scalable, compliant payment experiences.

Uber
Mercedes-Benz
Shell
Santander
Volkswagen
PayPal
Adyen
Blik

Curious about my mindset?

Explore my reading list and frequently asked questions about my work and approach.

Explore resources & FAQ