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Professional history

Work experience

Senior PM work in mobility and embedded payments, enterprise systems for Poczta Polska (POSTDATA), and earlier UX and training roles.

June 2023 – Present
Autopay MobilityGdańsk / Sopot, Poland
Current

Product Manager

Focus: Mobility, payments & partner programmes
  • [01]Product Manager responsible for mobility and embedded payment services across road payments, vignettes, parking, fleet products, B2B/B2C flows and partner integrations.
  • [02]Coordinated cross-border API-based partner integrations for mobility services, including legal, tax, finance, payment, invoicing, reporting and rollout alignment.
  • [03]Designed a B2B consolidated invoicing model for a large client, replacing many individual invoices with monthly summary invoices and transaction reports.
  • [04]Led discovery and delivery of a parking payments integration for fleet and B2C users, including fleet settlement, reporting, notifications, error handling and legal communication, with a staged rollout.
  • [05]Managed and mentored a small cross-functional product team across PM, UX and CX/Product Support roles.
January 2026 – Present
ProductTank 3CityTricity, Poland
Current

Co-organizer

Focus: 3 events, community programme
  • [01]Co-organize the local Product Management community in Tricity.
  • [02]Lead event concept, agenda, speaker coordination, promotion, registrations, hosting and networking.
  • [03]Organized 3 events since January 2026 with 20–50 participants.
  • [04]Partners include PPNT Gdynia and GPNT.
April 2020 – May 2023
POSTDATA S.A.Gdańsk, Poland

Product Manager

Focus: Enterprise scale & regulated systems
  • [01]Product Manager for enterprise systems developed for Poczta Polska, including billing, AML transaction monitoring, cash logistics and mobile operational tools.
  • [02]Managed enterprise products used by around 30k users across around 7k postal units and other organizational entities.
  • [03]Worked on billing systems for postal and courier services for business and mass senders, handling complex pricing logic, millions of monthly transactions and hundreds of thousands of invoices.
  • [04]Led product discovery and pilot development for a cash logistics system and mobile driver app supporting cash transport between postal branches, ATMs, banks, stores and vaults.
  • [05]Introduced end-user discovery practices using workshops, interviews, workplace observation, prototyping and usability validation.
  • [06]Translated operational workflows into web and mobile product flows, prototypes and high-level requirements for system analysts and development teams.
  • [07]Managed shared roadmap and backlog across several parallel client-driven projects, mapping requirements to team capacity and coordinating priorities.
  • [08]Worked closely with system analysts, developers, UX designers, project managers, testers and management stakeholders.
  • [09]Participated in sprint planning, reviews, acceptance testing, dashboard creation and product documentation.
July 2018 – February 2023
POSTDATA S.A.Gdańsk, Poland

Product Development Specialist

Focus: Delivery & analysis support
  • [01]Supported development of enterprise digital products and internal systems for Poczta Polska.
  • [02]Worked on business analysis, product documentation, process mapping and stakeholder communication.
  • [03]Supported product discovery, requirements clarification and delivery coordination.
November 2016 – June 2018
POSTDATA S.A.Gdańsk, Poland

UX Designer

Focus: UX depth before PM
  • [01]Designed user flows, prototypes and UX concepts for enterprise systems.
  • [02]Conducted workshops and supported user research, process mapping and usability improvements.
December 2017 – February 2023
wyGRAmyPoland

Trainer & Co-founder

Focus: Training & facilitation
  • [01]Designed and delivered trainings and workshops in Scrum, Kanban, Design Thinking and User Experience.
  • [02]Responsible for marketing, sales and business development.
  • [03]Spoke or conducted workshops at AgileByExample, New Trends in Project Management, PMFair Brussels and Ogarnij Agile.
2013 – 2018
Oh!Group / SayOh!Gdańsk, Poland

Entrepreneurial & creative background

Focus: Foundation before product
  • [01]Built early experience in business development, creative work, marketing and client communication.
  • [02]Managed creative and business initiatives before moving fully into product management.
Education

Degree

Bachelor's Degree in Project Management

WSB Merito University Gdańsk

2020 - 2023

Completed while working full-time as Product Manager

Certifications

Credentials

  • UX-PM Level 2 – UXalliance
  • PSPO – Professional Scrum Product Owner
Expertise

Skills & Competencies

A comprehensive overview of my technical skills, strategic frameworks, and industry knowledge.

product

Product Strategy
Roadmap Planning
Prioritisation
User Research
Stakeholder Management
Partner & integration programmes
AI-assisted product work

design

UX Design
Wireframing
Prototyping
User Flows
Graphic Design
Service Design

Execution & Delivery

End-to-End Delivery
Cross-functional Leadership
Agile/Scrum/Kanban
Team Building
Process Optimization
Compliance & Localisation

domain

Payments & Mobility
Enterprise Billing Systems
Compliance (AML, KSeF)
B2B & B2C Products
Partner-led delivery across markets

Tools & Methods

The stack I use daily for product discovery, design, delivery, and decision-making.

Analytics & Data

GA4
Power BI
Synerise
Excel
Reporting & operational dashboards

Design & Prototyping

Figma
Miro
Balsamiq

Product Management

Jira
Confluence
Notion

Methods & Frameworks

Design Thinking
Service Blueprint
Opportunity Solution Tree
Value Proposition Canvas
User interviews & workshops
Capacity-based planning

Delivery Frameworks

Scrum
Kanban
PRINCE2

Technical Skills

SQL
API Design
UML
Flow Diagrams
System Integration